SugarCRM
A complex system of business activity management for organizations.
| SugarCRM is an affordable and easy to use system of customer relation management (CRM) which helps your company communicate with potential customers a sell to the existing ones, create offers and keep customers satisfied. Thousands of successful companies use SugarCRM for everyday management of sale, marketing and service support.
SugarCRM is a web-based CRM solution, SugarCRM is easy to adjust and adapt to your changing needs. SugarCRM can be operated on Internet in the cloud or it can run from your servers. SugarCRM is designed to support all activities in your organization… |
Marketing
SugarCRM allows creating, running and monitoring campaigns across different communication channels by means of a campaign guide. SugarCRM allows creating convincing e-mail marketing campaigns and track customer interest directly to CRM system from the website forms.
Manage and assign client interest to sales representatives and monitor the return of marketing investment.
Sale
Thanks to SugarCRM you can manage sales better, the sales representatives can more easily monitor and share activities, contacts, clients and opportunities. You can manage up-selling of clients, sales forecasting, performance monitoring on panels, you can manage quotations and contracts.
SugarCRM also allows you to work outside thanks to an offline solution and transfer data by integration with Microsoft Outlook and other groupware applications.
Service and support
Thanks to CRM system companies can be sure that customer requests will be dealt with more quickly and efficiently.
SugarCRM centralizes customer requests across all communication channels, enables managing of incoming e-mails, diagnosing errors, sharing knowledge and solving customer problems. Apart from this, companies can save cost of customer service thanks to a customer portal.